Order anonymously – Questions about discretion
Do you want to order anonymously? Ordering Research Chemicals is legal in the Netherlands. This means that customers can place an order at Zzzzap.nl without any problems. However, we regularly receive messages from (potential) customers with questions about the packaging material we use and the degree of anonymity with which they can have an order delivered. “What if the package is accepted by the neighbor, or a housemate finds the envelope in the mailbox?” These are very valid questions and we can fully imagine that these questions can cause reluctance among customers. We would like to remove all doubts and ambiguities in this regard.
Choose the method yourself delivery
When customers order from Zzzzap, they choose the shipping method themselves:
1) Letter €2.00 (bubble envelope) without Track & Trace
2) Letterbox package (up to max. 2kg) €4.95 incl. Track & Trace
3) Package (up to max. 5 kg) €7.25 incl. Track & Trace
Our advice will always be to choose a shipping method where a Track & Trace is delivered. This way, as a customer, you are assured of a good solution if something were to happen to your package along the way. When an order disappears, we investigate. If it turns out that the package has disappeared, we will refund the value of your order or resend the products. A second advantage of choosing one Track & Trace is that you as a customer can track your package at all times. This way you are aware of the time of delivery and you can choose whether you want to be at home when the parcel deliverer is at your door. Are you missing the delivery person? You can then pick up your package at a time of your choosing at a collection point near you.
Our packaging material
Customers can rest assured that the packaging material we use is completely discreet and free of logos, etc. A third party will never be able to determine from the packaging material what the contents of the package are
who the sender is.
Letterbox package
Packaging material letterbox zzzzap.nl
Shipping box
Packaging material shipping box zzzzap.nl
Contact us
Are you considering placing your first order with Zzzzap, but do you still have questions about the above? Please feel free to contact us via Whatsapp: +31 6 20 34 71 76. We are immediately available to provide you with the clarity you need to place your first order with confidence.
