Frequently asked questions
If you have any questions about orders, products or their delivery. Please first read below for all current information about our processes.
Order process
Can anyone order products online at zzzzap.nl?
No, persons under the age of 18 may use the products offered not order.
Can everyone use the products offered?
All products offered are intended for research purposes only.
Do I get a discount for a large order?
Yes. As soon as you place larger quantities in your shopping cart, you automatically enjoy our standard volume discount. You can see this during the ordering process.
Payment process
How can I pay?
Payment can be made in different ways
- credit card
- direct transfer
- crypto
Can I also pay in cash?
No, that's not possible. We only offer digital payment methods.
Shipping process
How was my order packed and shipped?
All orders are discreetly packed and shipped.
Can I pick up my order?
Unfortunately, orders have to be picked up not possible.